‘Next-generation 911 tech’ improves response time

Carbyne's platform relies on callers agreeing to self-surveillance through their personal mobile phones

Spotted: During the COVID-19 outbreak, emergency responders in New Orleans have been utilising Carbyne’s “next-generation 911” tech, which relies on callers agreeing to self-surveillance through their personal mobile phones.

When an Android or iPhone is used to call 911, the caller will receive a text message requesting permission to get their precise location and access video from their smartphone camera. If permission is granted, Carbyne will be able to get more accurate location information and have a better idea of the caller’s surroundings from the video access. This will allow patients to access remote screening, and be more easily located for testing or treatment and will also help emergency responders identify situations where there is a high risk of contagion.

The Israeli startup was founded by 35-year-old entrepreneur Amir Elichai, and its tools are built by former members of Israel’s military intelligence. With the goal of minimising response time and maximising efficiency, Carbyne’s technology could ease some of the chaos during this pandemic. About 85 per cent of emergency calls are now made by mobile devices.

Carbyne had already attracted customers in 29 counties across the US prior to the Coronavirus crisis, and New Orleans became the thirtieth, as Elichai had been positioning it as an aid for first responders dealing with the growing pandemic.

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